We are a web shop that is available for 24 hours. We try to do this for you 365 days a year. In order to guarantee that you as a customer that it can continue to shop with us safely and without any problems, maintenance is sometimes necessary. As a result, we sometimes have to put the webshop on "maintenance". Then we can't be reached. We try to limit this to a minimum.
Below is the overview by medium:
Mail: 24/7, where we respond within 48 hours on weekdays and 96 hours on weekends (from Friday onwards).
Chat when online: on weekdays, then in accordance with email 48 and 96 hours respectively.
Telephone: 09:00 to 16:30 on weekdays
Holidays and maintenance
We are limited to 8 weeks per year due to maintenance or holidays. It may also be that some of the products we source from our fixed warehouse may be disabled. All other products can then be ordered, however, with a slightly delayed delivery time.
Next holiday dates:
- No date known